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MOB Coaches

New Salem Luncheon Club turns 15 on February 28, 2012. Pictured here are members and volunteers. (L to R seated)Hendra Reidy, Connie Blakely and Ruth Layton. Standing (L to R) are Edith Watson, Amy Fagin, Judy Jewett and Ruth O’Laughlin.

SHINE: Serving Health Information Needs of Elders

Senior man and woman with paperworkSHINE counselors provide free information, counseling and assistance to Medicare beneficiaries and elders with questions about:

SHINE counselors are trained volunteers available to meet with elders and their families to discuss health care options. Click here to learn more about volunteer opportunities, or click here to download a fact sheet about becoming a SHINE counselor (Microsoft Word document).

There are SHINE counselors in 54 communities of Franklin County and parts of Hampshire, Hampden and Worcester counties. You can consult with them by phone or meet with them at your area senior center, in your home or at a location that is convenient to you.

Please call 800-732-4636, Monday through Friday 9 a.m. to 5 p.m. to find out more about SHINE and SHINE counselors serving your area.

Print the Pamphlet (260K PDF)

Send us e-mail Updated June 2011

SHINE Online

The SHINE newsletter, FLASH!, is available on our Resources and Links page. Information is geared to professionals but very helpful to consumers.

Western Regional SHINE Counselors for Franklin & the North Quabbin Area

Town Name(s) Phone
Athol Ruth Black, Mary Strojni 978-249-8986
Bernardston Dianne Ryan 413-773-5555
Elm Terrace & Winslow Wentworth House, Greenfield Jennifer Glover 413-773-5555
Franklin County Home Care Corp. Mickey Paquette, Larry Bezio, Lucia Russom, Doris Martin, Dianne Ryan, Cheryl Richardson, Mary Johnson, Donna Randall Lacy, Michael Naldrett, Sarah Mancinelli(Part D Specialist) 413-773-5555
South County Senior Center(Whately, So. Deerfield, Conway, Sunderland) Lisa Jarvis 413-665-2141
Greenfield - Baystate Franklin Medical Center Larry Bezio (Tuesdays only) 413-773-2849
Greenfield Senior Center Mickey Paquette 413-772-1517
Greenfield Gardens Donna Randall Lacey 800-498-4232
Leverett, Shutesbury, Pelham Cami Elbow, Sarah Boy, Eli Kwarlter, Tyll vanGeel 413-773-5555
North Quabbin Region Tracy Gaudet 978-544-3481
Northfield Diane Ryan 800-498-4232
Orange Tracy Gaudet 978-544-3481
ServiceNet Clients ONLY Donna Randall Lacey 413-773-5555 Ext. 2287
Shelburne Falls Senior Center & West County Larry Bezio, Michael Naldrett, John Pollard 413-625-2502
Sunderland, South Deerfield, Conway, Whately Lisa Jarvis, Terri Jamieson 413-773-5555
Turners Falls, West County   413-773-5555

Parts of Hampden & Hampshire County SHINE Counselors

Town Name(s) Phone
All Town Russian Outreach Richard Meehan 413-726-1352

Amherst

Cami Elbow, Sarah Boy, Eli Kwartler, Tyll vanGeel

413-259-3060

 

Cooley Dickinson Hospital Eli Kwartier 413-967-2248
Cummington, Plainfield, Worthington Lucille Temple, John Bergeron
800-498-4232
Easthampton Community Center Richard Bauman 413-527-5240
EastHamtpon COA Connie Rackliffe, Judy Imes, Judson Brown 413-527-6151
Florence Connie Rackliffe 800-498-4232
Granville, Chester, Tolland, Blandford, Russell & Montgomery Marilyn Riddle 800-498-4232
Hadley Gladys Kozera
413-586-4023
Hatfield Connie Rackliffe
Council on Aging
413-247-9003
Huntington, Chester, Middlefield Lucille Temple 800-498-4232
Huntington Hilltown Health Center John Bergeron 413-667-2203
Northampton Lorraine York-Edberg, Lucille Temple, Crystal Cote & Connie Rackliffe 413-587-1228
Northern & Southern Hilltown Regions Lucille Temple, John Bergeron, Marilyn Riddle 800-498-4232
Southampton Richard Bauman 413-529-2105
Southwick Marilyn Riddle 413-569-5498
STAVROS/Amherst Center for Independent Living Linda Mason 413-256-0473 Ext. 284
Westfield Karen Noblit 413-562-6435
Westhampton Lucille Temple, Richard Bauman
800-498-4232
Williamsburg Lucille Temple 413-268-8407

12/4/09

Need SHINE help outside FCHCC service area? Click here for a list of SHINE contacts throughout Massachusetts.

Contact FCHCC

330 Montague City Rd., Suite 1
Turners Falls, MA 01376-2530
800-732-4636
413-773-5555
978-544-2259
Fax 413-772-1084
TDD 413-772-6566
Send us e-mail

Open Monday through Friday, 9 AM to 5 PM.
Driving Directions

Search 800ageinfo.com or call 1-800-age-info (1-800-243-4636) for information & services for Massachusetts elders & their families