Personal Care Assistance Program (PCA)
The
Personal Care Assistance program fosters independence in individuals
with disabilities who receive MassHealth to:
- Retain self-direction and control over personal care
- Hire and train his/her own assistant(s)
- Remain in his/her own home
PCA staff:
- Help the individual gain approval from MassHealth for PCA service
- Provide training to consumers to become employers of Personal Care Assistants
- Provide ongoing support to consumer who is the employer
Note: A volunteer surrogate (family member or friend) can be designated to help with any or all aspects of employee management.
The PCA program can be reached at 800-732-4636, or 413-773-5555, or 978-544-2259, or TDD 413-772-6566, Monday through Friday 9 a.m. to 5 p.m.